PRIVACY POLICY
Effective Date: 1 October 2026
Last Updated: 1 October 2026
1. INTRODUCTION
EcoBuild Construction & Projects (Pty) Ltd (“EcoBuild”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information that we process.
This Privacy Policy explains how EcoBuild collects, uses, stores, protects and otherwise processes personal information when you visit or use our website, submit an enquiry, request a quotation, apply for an opportunity, communicate with us or otherwise interact with our services.
EcoBuild processes personal information in accordance with applicable South African law, including the Protection of Personal Information Act 4 of 2013 (POPIA).
This Privacy Policy should be read together with any privacy notices, collection notices or consent statements presented when you submit information to us.
2. ABOUT ECOBUILD
EcoBuild Construction & Projects (Pty) Ltd
Website: https://ecobuild25.co.za/
General enquiries: info@ecobuild25.co.za
Projects & quotations: projects@ecobuild25.co.za
EcoBuild provides construction, project management, engineering coordination, professional consulting and related construction and specialist services.
For privacy-related enquiries, requests or concerns, you may contact EcoBuild’s Information Officer using the contact details provided in this Privacy Policy.
3. PERSONAL INFORMATION WE MAY COLLECT
Depending on how you interact with EcoBuild, we may collect information such as:
Contact and identification information
- Name and surname
- Email address
- Telephone or mobile number
- Company or organisation name
- Contact details
Project and quotation information
- Project location
- Description of the proposed project
- Construction or service requirements
- Project scope information
- Information supplied in quotation or project enquiries
- Information contained in documents or attachments submitted to us
- Other information reasonably necessary to assess and respond to an enquiry
Career and recruitment information
If you apply for a position or submit your CV, we may process information such as:
- Name and contact details
- CV and employment history
- Qualifications and education
- Skills and professional experience
- References
- Other information voluntarily provided as part of an application
Applicants should avoid submitting unnecessary sensitive personal information that is not relevant to the application.
Website and technical information
When you use our website, certain technical information may be collected automatically by our website, hosting provider, security tools, analytics services or other technologies used on the website.
This may include information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Website usage information
- Date and time of access
- Technical information required for website security and operation
The exact information collected may depend on the services and technologies enabled on our website.
4. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information when you:
- Complete a contact form
- Request a quotation
- Submit a project enquiry
- Contact us by email or telephone
- Submit your CV or career enquiry
- Communicate with us regarding our services
- Enter into or discuss a business relationship with EcoBuild
- Visit or interact with our website
- Provide information to us in connection with a tender, procurement process or project
Where reasonably practicable, EcoBuild will collect personal information directly from the person to whom it relates.
Where personal information is obtained from another source, EcoBuild will process that information in accordance with applicable law.
5. WHY WE PROCESS PERSONAL INFORMATION
EcoBuild may process personal information for purposes including:
- Responding to enquiries
- Preparing or discussing quotations
- Understanding project requirements
- Communicating with prospective and existing clients
- Providing construction and professional services
- Managing project-related communications
- Assessing business opportunities
- Responding to tender and procurement enquiries
- Processing employment and career applications
- Communicating with applicants
- Managing professional relationships
- Maintaining business and administrative records
- Managing accounts and invoicing
- Protecting the security and functionality of our website and systems
- Meeting applicable legal, regulatory and contractual obligations
- Establishing, exercising or defending legal rights where necessary
EcoBuild will seek to process personal information for a specific, explicitly defined and lawful purpose and will not use information for unrelated purposes except where permitted by applicable law.
6. LAWFUL PROCESSING
EcoBuild aims to process personal information lawfully, reasonably and in a manner that does not unnecessarily infringe the privacy of individuals.
Depending on the circumstances, processing may be based on factors including:
- Consent provided by the data subject
- The need to take steps requested by a person before entering into a contract
- Performance of a contract
- Compliance with a legal obligation
- Legitimate interests or other lawful business purposes permitted by applicable law
- Establishing, exercising or defending legal rights
Where consent is relied upon, the relevant notice or form will explain the purpose for which the information is being collected.
Where applicable, individuals may withdraw consent, subject to legal or contractual limitations and any processing that has already lawfully taken place.
7. INFORMATION MINIMISATION
EcoBuild aims to collect personal information that is reasonably necessary for the relevant purpose.
We ask individuals not to provide personal information that is unnecessary for their enquiry, quotation, application or other interaction with EcoBuild.
Where information is not reasonably required for the relevant purpose, EcoBuild will seek to avoid collecting it.
8. USE OF PERSONAL INFORMATION
Personal information will be used for the purposes described in this Privacy Policy or for other purposes communicated to the relevant person at the time of collection where required.
EcoBuild will not intentionally sell personal information to third parties.
We may use personal information to communicate with you regarding your enquiry, project, application, account or other interaction with EcoBuild.
We may also use information to maintain appropriate business, financial, contractual, legal and regulatory records.
9. SHARING PERSONAL INFORMATION
EcoBuild may share personal information where reasonably necessary for legitimate and lawful business purposes, including with:
- Authorised employees or representatives
- Professional advisers
- Service providers
- Website, hosting or technology providers
- IT, security or administrative service providers
- Professional consultants or project-related service providers where appropriate
- Accountants, auditors or other professional service providers
- Banks or payment service providers where necessary
- Government authorities or regulatory bodies where required or authorised by law
- Tendering or procurement entities where necessary and lawful
- Other parties where disclosure is authorised, required or permitted by applicable law
Where third parties process personal information on behalf of EcoBuild, we aim to ensure that appropriate measures and contractual arrangements are in place to protect the information, as required by applicable law.
10. WEBSITE AND SERVICE PROVIDERS
Our website is operated using third-party technology and service providers, which may include website hosting, WordPress, form-processing, email, security, storage and other technical services.
These providers may process limited personal information as necessary to provide their services.
EcoBuild aims to select appropriate service providers and take reasonable steps to protect personal information processed through these services.
Where applicable, EcoBuild will seek to ensure that service providers processing personal information on its behalf are subject to appropriate confidentiality, security and data-processing obligations.
11. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies or similar technologies to support website functionality, security, performance and, where applicable, analytics.
Cookies may allow the website to remember information or help us understand how visitors interact with the website.
The types of cookies and technologies used may change as website functionality develops.
Where required by applicable law, EcoBuild will provide appropriate information or choices regarding cookies and similar technologies.
12. INFORMATION SECURITY
EcoBuild takes reasonable technical and organisational measures to protect personal information against risks such as:
- Loss
- Damage
- Unauthorised access
- Unauthorised disclosure
- Unauthorised alteration
- Unlawful processing
- Unauthorised destruction
Access to personal information will be limited to persons who reasonably require the information for authorised purposes.
Security measures currently used or under implementation may include:
- Strong and unique passwords
- Access controls and separate user accounts where appropriate
- Removal of access when a person no longer requires it
- Keeping WordPress, themes and plugins reasonably updated
- Device locking and access controls
- Antivirus and security measures
- Secure website connections
- Encryption or password protection of sensitive digital documents where appropriate
- Other reasonable technical and organisational safeguards appropriate to the circumstances
EcoBuild will review and improve its security measures as reasonably necessary.
13. SECURITY COMPROMISES
If EcoBuild has reasonable grounds to believe that personal information has been accessed or acquired by an unauthorised person, we will assess the incident and take reasonable steps to contain, investigate and address the incident.
Where required by applicable law, EcoBuild will notify the Information Regulator and affected data subjects in accordance with the applicable legal requirements.
EcoBuild may also take other reasonable measures to reduce the potential impact of a security compromise.
14. RETENTION OF PERSONAL INFORMATION
EcoBuild will retain personal information only for as long as reasonably necessary for the purpose for which it was collected or for other lawful purposes, including legal, accounting, contractual, regulatory or business requirements.
Retention periods may differ depending on the type and purpose of the information and the applicable legal or contractual requirements.
When personal information is no longer required and there is no lawful reason to retain it, EcoBuild will take reasonable steps to securely delete, destroy or de-identify it.
15. ACCURACY OF PERSONAL INFORMATION
EcoBuild aims to keep personal information reasonably accurate, complete and up to date where necessary for the purpose for which it is used.
You may contact us if you believe that personal information we hold about you is inaccurate or incomplete.
Where appropriate and permitted by law, EcoBuild will take reasonable steps to correct or update inaccurate personal information.
16. YOUR RIGHTS
Subject to applicable law, data subjects may have rights relating to their personal information, including the right to:
- Request access to personal information held about them
- Request correction or updating of inaccurate information
- Object to certain processing
- Request deletion or restriction where applicable
- Withdraw consent where processing is based on consent
- Complain about the handling of personal information
- Exercise other rights provided by applicable law
Requests should be made using the appropriate EcoBuild contact details.
EcoBuild may need to verify the identity of the person making a request before processing a request.
Certain rights may be subject to legal requirements, limitations or exceptions.
Requests for access to records may also be dealt with under EcoBuild’s PAIA Manual, which is available on this website.
17. MARKETING COMMUNICATIONS
EcoBuild may communicate with individuals regarding its services, opportunities or business activities where permitted by applicable law.
Where consent is required for direct marketing, EcoBuild will seek the appropriate consent.
Where applicable, marketing communications will provide an appropriate method for the recipient to request that further direct marketing communications be stopped.
You may contact EcoBuild if you wish to stop receiving certain marketing communications, subject to applicable legal requirements.
18. CHILDREN’S INFORMATION
EcoBuild’s website and services are primarily directed toward adults and businesses.
We do not knowingly seek to collect personal information from children where such collection is not authorised by law.
Where the processing of a child’s personal information is contemplated, EcoBuild will comply with applicable legal requirements.
If you believe that a child has provided personal information to EcoBuild in circumstances where it should not have been collected, please contact us.
19. INTERNATIONAL TRANSFERS
Some third-party technology or service providers used by EcoBuild may process or store information outside South Africa.
EcoBuild cannot guarantee that all personal information processed through third-party technology services will remain exclusively within South Africa.
Where personal information is transferred to another country, EcoBuild will take reasonable steps to ensure that the transfer is handled in accordance with applicable legal requirements.
20. LINKS TO THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or platforms.
EcoBuild is not responsible for the privacy practices, security or content of third-party websites.
Users should review the privacy policies and applicable terms of third-party websites before providing personal information to them.
21. CHANGES TO THIS PRIVACY POLICY
EcoBuild may update this Privacy Policy from time to time to reflect changes in our business, website, technology or legal requirements.
The latest version will be published on this website together with the applicable effective or updated date.
Where appropriate, significant changes may be communicated through suitable channels.
22. CONTACT US ABOUT PRIVACY
If you have questions about this Privacy Policy, wish to exercise a privacy-related right or wish to raise a privacy concern, please contact EcoBuild’s Information Officer:
EcoBuild Constructions and Projects t/a EcoBuild Construction & Projects
Information Officer: Siyabonga Innocent Mngadi
Telephone: +27 63 285 0371
Email: info@ecobuild25.co.za
Website: https://ecobuild25.co.za/
EcoBuild will handle privacy-related enquiries and requests in accordance with applicable law.
23. INFORMATION REGULATOR
If you believe that your personal information has not been handled appropriately, you may have the right to lodge a complaint with the Information Regulator of South Africa, subject to applicable procedures.
The Information Regulator provides information and services relating to POPIA and privacy complaints through its official channels.
Information Regulator
Website: https://inforegulator.org.za/
Telephone: 010 023 5200
Email: enquiries@inforegulator.org.za
Complaints should be submitted using the procedures and channels prescribed by the Information Regulator.
EcoBuild Constructions and Projects t/a EcoBuild Construction & Projects
Built to Deliver. Powered by Purpose.
Effective Date: 1 October 2026
Last Updated: 1 October 2026
Version: 1.0